{"id":1248,"date":"2024-06-29T14:55:12","date_gmt":"2024-06-29T14:55:12","guid":{"rendered":"https:\/\/www.afwajtours.com\/?page_id=1248"},"modified":"2024-07-14T10:19:14","modified_gmt":"2024-07-14T10:19:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.afwajtours.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header Section&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#071d49&#8243; background_enable_image=&#8221;off&#8221; background_blend=&#8221;soft-light&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1200px&#8221; custom_padding=&#8221;100px||100px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Header Text&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Changa|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;69px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;25px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]FAQ[\/et_pb_text][et_pb_text admin_label=&#8221;Meta Text&#8221; module_class=&#8221;divisolar_section1_headertext&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Changa||||||||&#8221; text_text_color=&#8221;#E09900&#8243; text_font_size=&#8221;18px&#8221; link_font=&#8221;Changa||||||||&#8221; link_text_color=&#8221;#E09900&#8243; link_font_size=&#8221;18px&#8221; link_font_size_tablet=&#8221;&#8221; link_font_size_phone=&#8221;14px&#8221; link_font_size_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|desktop&#8221; link_text_color__hover=&#8221;#FFFFFF&#8221;]<a href=\"https:\/\/afwajtours.com\/\">Home<\/a> <span>FAQ<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_class=&#8221;divisolar_faq&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1200px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#071d49&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; toggle_font=&#8221;Poppins|600|||||||&#8221; body_font=&#8221;Poppins||||||||&#8221; toggle_line_height_tablet=&#8221;&#8221; toggle_line_height_phone=&#8221;1.3em&#8221; toggle_line_height_last_edited=&#8221;on|phone&#8221; custom_css_toggle=&#8221;box-shadow: 2.5px 4.33px 15px 0px rgb(0 0 0 \/ 9%);||border-radius:15px;||padding:0;&#8221; custom_css_toggle_title=&#8221;padding: 20px 30px !important;&#8221; custom_css_toggle_icon=&#8221;right:20px;&#8221; custom_css_toggle_content=&#8221;padding: 30px;&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Q: What services do you offer?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We provide a range of services to enhance your pilgrimage experience, including:<\/p>\n<ul>\n<li><strong>Accommodation Services<\/strong>: From luxury hotels to budget-friendly options, we offer accommodations in Makkah and Madinah tailored to your needs.<\/li>\n<li><strong>Inter-City Transportation<\/strong>: Comfortable and reliable transportation between Makkah and Madinah and within the cities.<\/li>\n<li><strong>Guided Tours<\/strong>: Expert-led tours to help you explore the holy sites and understand their significance.<\/li>\n<li><strong>24\/7 Support<\/strong>: Around-the-clock assistance to ensure your journey is smooth and stress-free.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Q: How do I book a ride?&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Booking a ride with us is easy:<\/p>\n<ol>\n<li><strong>Online Booking<\/strong>: Visit our website and use our simple reservation system to choose your desired transportation option and schedule.<\/li>\n<li><strong>Mobile App<\/strong>: Download our app for convenient booking and management of your rides from your smartphone.<\/li>\n<li><strong>Customer Service<\/strong>: Contact our support team by phone or email, and they will assist you with your booking.<\/li>\n<\/ol>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Q: What are your operating hours?&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Our services operate 24\/7 to cater to the needs of pilgrims at any time of day or night. Our customer service team is also available around the clock to assist with any inquiries or issues you may have.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#071d49&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; toggle_font=&#8221;Poppins|600|||||||&#8221; body_font=&#8221;Poppins||||||||&#8221; hover_enabled=&#8221;0&#8243; custom_css_toggle=&#8221;box-shadow: 2.5px 4.33px 15px 0px rgb(0 0 0 \/ 9%);||border-radius:15px;||padding:0;&#8221; custom_css_toggle_title=&#8221;padding: 20px 30px !important;&#8221; custom_css_toggle_icon=&#8221;right:20px;&#8221; custom_css_toggle_content=&#8221;padding: 30px;&#8221; border_width_all=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Q: How can I contact customer support?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>You can reach our customer support team through:<\/p>\n<ul>\n<li><strong>Phone<\/strong>: Call us at <span>+966570333552.<\/span><\/li>\n<li><strong>Email<\/strong>: Send your inquiries to info@afwajtours.com<\/li>\n<li><strong>Live Chat<\/strong>: Use the live chat feature on our website for instant assistance.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Q: Do you offer group services?&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>A:<\/strong> Yes, we provide specialized services for groups of all sizes. 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